Customer Interaction
Management System

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Customer Intraction and Manage Sales & Services

Easy Customer Management, Manage AMC, PMC, Per Call, Complaints, Complaints Schedule, Maintain Call History, Manage your Service Call Reminder efficiently, Manage all your Maintenance Contracts for your products, Manage all your Customer Complaints and schedule it.

We provide a part of service management software which apart from taking care of annual maintenance contract also takes care of complaint management, complaint tracking, warranty management, spare parts management and tracking which is a very important aspect of customer relationship management. AMC is short form of Annual Maintenance Contract which is an agreement between the customer and the manufacturer as regards to the maintenance of product, that customer has. and better intraction to the customer.

PMS Visit Scheduling

All AMC contract signed with some free PMS visit for regular maintenance of the product purchased by the customer. AMC management software sorts the details of all PMS and displays the notifications at dashboard for instant action of service engineers.

AMC Time Period

You can simply fill AMC time period like AMC starts and end dates, for all the products and accessories at the time of installation. AMC management software dashboard displays all the AMC due reminders for quick action.

Product Details

When you are generating AMC for any product, it is mandatory to have Product Principal Name & Product Serial Number. AMC management software gives this convenience to after sales support team to make a track of all required details in regards to the product & its principal on one single platform.



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MD Infosystems Pvt Ltd


MD Infosystems Pvt Ltd